The Testimonials
"I wanted to control my own destiny but I didn’t consider going it alone. In the marketplace, you’re up against huge consolidators who have tremendous power with insurers. To make sure you can do the broking job that you pride yourself on, you have to be a size to get full market presence – and you can’t do that by yourself.
TEn ticked all the boxes. Its collective strength meant that it had the agencies with the insurers I wanted to deal with. It gives its members a big outfit behind them with the IT, professional indemnity and regulatory support - all the things a small broker struggles with.
The real difference however is that TEn is focused on putting the customer first and allows its members to provide a personal service to their customers.
That’s why TEn and its members are successful. I have faith in the people behind TEn – they’re on the same wavelength as me and we share the same view about what broking is about and how it should be done"
Nigel Mayor, Mayor Broking Limited, High Wycombe
"I was probably an unusual case for TEn as the deal I struck with my previous employer allowed me to walk away with my book of business – but while I had hundreds of thousands of pounds of business from day one, I wasn’t of sufficient size to be independent.
TEn knew that my ambition back then was to outgrow them but that didn’t make any difference to our relationship. Since they flexed their model in 2010 to give members like me the ability to take greater ownership of some broker functions, then staying is definitely an option to consider.
They’re supportive, decent people and that’s kept me hanging on when things got tough from time to time."
Howard Lancaster, HPL Insurance Services Limited, London & Oxfordshire
“At the outset, when starting my own brokerage there really was no alternative to TEn and perhaps the whole arrangement was more a case of see what happens. That was in 2006 and we have now signed a new 3 year contract with TEn on the back of their honesty, ambition and flexibility. TEn is certainly our main business partner.
Trust is a big issue these days and with TEn there are no covenants or restrictions. Quite simply you become a member of their family and you continue to retain ownership of your clients.
They have allowed and encouraged us to develop relationships direct with insurers and every year they provide us with more ammunition to allow us not only to survive, but to thrive in the insurance jungle.”
Neill Robson, Complete Insurance Solutions Ltd, Dalbeattie, Scotland
"I looked at about a dozen networks when I started out. Some wanted ownership of clients, others wanted to buy the client book and others wanted upfront investment. There seemed a lot of start-up costs that I didn’t really have.
TEn was completely different. It allowed me to retain ownership of my clients, be independent and build up my business from scratch but with the pressure taken off. The directors at TEn are very clear as to what they can and can’t do for their members. They’re very approachable and friendly and you feel you can discuss anything with them.
You feel that you’re part of a team and that you’ve got colleagues, even though you’re running your own business. Everything I wanted from TEn has come off and I really enjoy my job."
Steve Doyle, Elm Insurance Brokers Limited, Faversham, Kent
