Our Team

the executive directors

Dawn Derbyshire Cert CII - Managing Director

Dawn joined Wilson’s in Cheshire during 1991, as a Trainee Insurance Broker. She then quickly progressed to become an Area Manager for several branch offices.

From there, Dawn moved on to Holman’s, where she gained valuable experience of the London Market and of Account Managing hundreds of brokers. Dawn joined TEn in 2008, originally as the Regional Manager of our Manchester office.

Dawn was then elavated to the role of Broker Support Director and, finally, has become Managing Director of TEn Insurance Services Ltd.

Stephen Bottoms ACII - Compliance Director

Stephen Bottoms joined TEn as Broker Inspection & Development Manager in January 2017 and then, 12 months thereafter, became Head of Compliance. In May 2019, he progressed to become Compliance Director.

Stephen began his working life as a graduate trainee with Royal Insurance in 1980, after attending The University of Liverpool.

He has worked in senior positions for major insurers, plus national and large provincial brokers. He became proficient in regulatory matters, when he was employed by a firm of Compliance Consultants, prior to joining TEn.

Robert Withers - Financial Director

Rob began his Insurance Accounting career at Sceptre Insurance Services in 1990, working originally as an Accounts Clerk, together with Kedric Rhodes and another TEn founder, Malcolm Lee.

He remained at Sceptre for fifteen years, including the period after the Country Mutual takeover and until the idea for TEn was born.

Rob decided to take a chance and work for TEn, becoming its first even employee and salary recipient in September 2005. Joining as the Accounts/Office Manager, he progressed to become Finance Manager and, then, Finance Director.

Paul Sykes - I.T. Director

Paul has worked in the Insurance Industry for the last 3 decades; his roles have always focused on educating brokers to get the most out of the system/software that they are using.

Paul began his insurance career at Brown Shipley, next moving to software house MCS/Sectornet, acquired by SSP. Originally employed as a Trainer, Paul progressed to Training and Implementation Manager.

After a substantial period of time Project Managing broker system moves, including complex data migrations, right through to end user education, Paul joined TEn in 2012 as System Training Manager, quickly progressing to I.T. Director.

the non-executive directors

Gordon Coles (non-executive chairman)

Gordon has 50+ years’ experience of the London Market, many of them at Senior Broker or Director level with a variety of Lloyds brokers, including Houlders, Heath’s and AON. He is widely known, loved and respected.

Gordon is a Freeman of The City of London and, once-upon-a-time, was even voted Best Dressed Man in Lloyds. He was also our first non-exec director and an original investor in the business.

Kedric Rhodes ACII (non-executive director)

Kedric embarked upon his career as an insurance broker in West London, during the 1960s; establishing his own business, Sceptre Insurance Services, by 1971.

Sceptre grew to employ 15+ staff - in two locations - over the following three decades and was eventually acquired by NFU (Country Mutual) in 2000.

Kedric was the original Managing Director of TEn, retiring to Spain at the end of 2009. In 2018, he returned as a non-exec.

Kedric was also a director of the IIB for many years until it merged with BIBA and he remains a non-exec director of Broker Direct.

the Senior Managers

Dan Taylor ACII - Broking Teams Manager

In 2010, after leaving college, Daniel joined TEn as a Trainee Broker.

He has progressed from general administration work at the outset, to become a Broker Technician over several years, then on to his current position of Broking Teams Manager & Manchester Office Manager.

He is now ACII qualified, having won the Youngest ACII Completion Award in the Manchester Institute in 2019. Also, in 2019, Daniel won the title of Young Broker of the Year at the UK Broker Awards in London.

James Faiers Dip CII - Insurer Manager

Following university, James joined TEn in 2011, working as a Trainee Broker in the Existing Business Team in Princes Risborough.

He later joined the New Business Team for several years and then on to the IT department, to work on implementing previously unused functionality offered by the Acturis system. Following this, he returned to broking, overseeing the broking teams from an operational point of view.

His main focus is now on insurer relationships, including development and placement strategy as Insurer Manager.

James is currently working towards his ACII.