The Tentacle


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Cyber Attacks & Ransomware

Earlier this year TEn was the subject of a Cyber Attack of broadly the same sort as that which seriously affected thousands of organisations across the globe on the 12th May. Although the hackers found a ‘chink in our armour’ – which ideally should not have been there – we were fortunate to have further levels of distribution and redundancy behind our front-line defences.

In our case, the Ransomware encrypted the Word, Excel and PowerPoint files on our servers, but could not reach our emails on Office 365, nor our Strata nor our Acturis records. Consequently, we did not stop working other than for a quick re-boot of various machines at lunchtime and our IT team simply restored our non-critical server data back to the previous evening.

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TEn Launches

TEn Insurance Services, the network for independent insurance brokers, is delighted to announce that it has launched a new website

The website, which we believe is the first of its kind to be launched by a network, is designed to enable end-clients to more easily find a reliable and independent insurance broker in their local area.

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A Rose by any other name

Following the publication of the FCA’s Thematic Review about AR Networks and their Principals, it would be fair to say that there has been more than a little speculation regarding which of them the regulator’s sensational findings were referring to.

I believe that TEn has been the only Principal to admit to welcoming an FCA visit, even before publication of the Thematic Review. Indeed, I have confided to a number of industry journalists since January, “Yep, we had the full colonoscopy.” Having myself experienced a quantity of medical colonoscopies since a brush with bowel cancer in 1993, I do not make the comparison lightly, nor without a clear understanding of the laxative predispositions of either event.

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Style in the City - Manchester

The TEn network is delighted to be one of the 2016 sponsors of the Manchester Institute’s Style in The City fashion event on the 24th of June at the Midland Hotel. Hurray!

Better still, we are giving away a couple of seats at our table to two lucky ladies who would care to join us on the day.

To be eligible for the draw, you must first be a broker or an underwriter vaguely local to the Manchester market and available to travel to and attend on the 24th June from 10.45am to 4pm at the Midland Hotel.

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Where have all the brokers gone?

Do you remember Peter, Paul and Mary, the 60s folk singing trio? Their greatest hit was entitled Where have all the flowers gone, although by the end of the song they were ultimately enquiring into the whereabouts of all the soldiers. “Gone to graveyards every one” was their final conclusion.

In 1991, when first I was elevated to the Sales Manager position at broker software house MCS, I purchased a database of 11,000 operating insurance brokers. 24 years later, roughly the span of a generation, the number of remaining brokers is 3,000. Where did they all go?

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